ENGLISH
15
Something Not Working
Mod. ..........
Prod. No. ...........
Ser. No. .........
Mod.
..........
Ser.
P0042
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out
an engineer. Before contacting your Local service Force Centre, please carry out the checks listed below.
Symptom
Possible causes
If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model and
serial number. This information can be found on the
rating plate (see picture).
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls. In-guarantee
customers should ensure that the above checks have
been made as the engineer will make a charge if the
fault is not a mechanical or electrical breakdown.
The machine does not start up:
■
Check that the door is firmly closed.
■
Check that the machine is plugged in and that there is power at the
socket.
■
Check that the main fuse has not blown.
■
Check that the programme selector dial is positioned correctly and pulled
out.
The machine does not fill:
■
Check that the water tap is open.
■
Check that water is coming out of the tap.
■
Check that the inlet hose is not squashed or kinked.
■
Check that the filter in the inlet hose is not blocked.
■
Check that the door is closed.
The machine fills then empties
immediately:
■
The end of the drain hose is too low. Refer to relevant paragraph in
“water drainage” section.
The machine does not empty and/or
does not spin:
■
Check that the drain hose is not squashed or kinked.
■
The drain filter is blocked. Clean it.
■
A gentle programme has been selected.
There is water on the floor:
■
Too much detergent or unsuitable detergent (creates too much foam) has
been used.
■
Check whether there are any leaks from one of the inlet hose fittings. It
is not always easy to see this as the water runs down the hose; check to
see if it is damp.
■
Check that the drain hose is not damaged.
■
Check that the drain filter has been refitted correctly after cleaning.
Unsatisfactory washing results:
■
Too little detergent or unsuitable detergent has been used.
■
Stubborn stains have not been treated prior to washing.
■
The correct temperature or programme was not selected.
