Transportation and storage of electric water heaters
Electric water heaters shall be transported and stored in accordance with the handling symbols
shown on the package:
1. 2. 3. 4.
1. The need to protect the cargo from moisture;
2.
Frailty of the cargo, condition of careful handling;
3.
Recommended temperature range for cargo storage: from +10°С to +20°С;
4.
Correct vertical position of the cargo;
Manufacturer's Warranty
The manufacturer sets the warranty period for the water heater for 2 years, while the warranty terms
for the constituent parts and components are as follows:
for water-containing reservoir (internal tank) – 5 years;
for other components (heating element, thermostat, indicator lamps, gaskets, relief valve) – 2 years.
The temperature indicator located on the EWH casing is not an accurate measuring device and is
intended for indicating the process of heating or cooling the water contained in the water heater tank.
The incorrect operation of the temperature indicator is not a reason for replacing the EWH under the
warranty.
The warranty period shall be calculated from the date of sale of the EWH. In the absence or correction
of the date of sale and the store stamp, the warranty period shall be calculated from the date of
release of the EWH. Claims during the warranty period shall be accepted if there is a warranty
certificate with the dealer's marks and the identification plate on the EWH casing.
CAUTION!
The failure of the relief valve or power cord is not a malfunction of the EWH itself and shall
not entail the EWH replacement. The responsibility for compliance with the installation and
connection rules rests with the buyer (in case the buyer performs the connection using their own
resources) or with the installation organization that performed the connection.
When installing and operating the EWH, the customer shall comply with the requirements
ensuring trouble-free operation of the device during the warranty period:
comply with the safety measures and installation, connection, operation, and maintenance rules
џ
set forth herein;
exclude mechanical damage from negligent storage, transportation, and installation;
џ
eliminate the freezing of water in the EWH;
џ
use for heating in the EWH water without mechanical and chemical impurities;
џ
use the EWH with a properly operating relief valve from the EWH supply package.
џ
25
Frequent triggering
of the thermal switch
The set temperature is close
to the temperature limit
Turn the thermostat knob toward
temperature decrease (
–
)
The thermostat tube
is covered with scale
Remove the removable flange
from the EWH and carefully
clean the pipe from scale
There is no voltage in the
power supply network
Contact the organization
responsible for the maintenance
of the power supply network
The residual current device
was triggered
Press the reset button of the
residual current device.
Check the voltage
.
The powered EWH
does not heat water.
There is no backlight
of control lamps
.
Contact the service center
The mains cable is damaged
Disconnect the EWH from the
power supply network, remove
the protective cover, press the
thermal switch button until it is
secure, install the cover and
switch on the power supply (
Fig. 3
)
The thermoswitch was
triggered or is not switched on
The abovementioned malfunctions are not defects of the EWH and shall be eliminated by the
customer themselves or by a specialized organization at the customer's expense.
Where impossible to eliminate the malfunction using the above recommendations or in case of any
other problems, contact the service center specified in the user manual.
24
Fig
.
3
Push
EN
EN
