www.defender-global.com
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Issue
Solution
Error while connecting to the
"Cloud Service".
The access point that is used by the camera to access the internet is off. Switch it
on.
The name of the wireless network (SSID) or the password is incorrect. Enter the
correct SSID and password.
The camera is too far from the access point. Place the camera closer to the access
point.
The information on the account that is used to access the "Cloud Service" is has
not been entered or is incorrect. Enter correct account information.
There is no access to internet or the "Cloud Service" is not available. Eliminate
the problems with the internet access and wait until the "Cloud Service" becomes
available.
If the "Cloud Service" is blocked by the firewall allow all outcoming connections or
turn it off.
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TECHNICAL SPECIFICATIONS
Camera view angle
100°
Resolution
1280x720 (HD720p)
Frames per second
30 FPS
Video format
mp4 (h.263), mjpeg
Photo format
jpeg
Audio codec
MPEG AAC Audio (mp4a)
Memory card
microSDHC up to 32 GB (at least class 6, FAT 32 formatted)
Approximate video duration
Up to 10 hours for 32 GB memory card
Approximate battery runtime
Up to 2 hours
Wi-Fi standard
802.11n (WPA2, AES)
Note
. This data is for reference only. The producer reserves the right to change the product specifications at any time.
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QUESTIONS, FEEDBACK AND RECOMMENDATIONS
If you have any questions, feedback or recommendations related to the product, please, let us know using the
feedback form at:
http://eng.defender-global.com/support/hotline/
The latest versions of manuals and firware may be found at the following web page:
http://eng.defender-global.com/products/multimedia/webcam/multicam-wf-10hd/
Addresses of the service centres are listed the producer’s website under the
“Support”
section:
http://eng.defender-global.com/support/services/
