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Additional
information
Disposal information
•
Dyson products are made from high
grade recyclable materials. Recycle
where possible.
Your warranty
Terms and conditions of the Dyson 5 year
limited warranty
•
If you have registered your machine
online, your warranty will start from
the date of purchase. Please retain
your proof of purchase. If you do not
have your proof of purchase, your
warranty will start 90 days after the
date of manufacture, according to
Dyson’s records.
•
This warranty will be void if the machine
is installed and used in a country outside
the one in which it was sold.
What is covered
•
All factory parts of your hand dryer are
warranted against original defects,
material and workmanship when used
in accordance with the Dyson manual
for a period of 5 years from the start of
your warranty.
•
Where Dyson determines that the main
body assembly needs replacing, Dyson
will send a replacement to be fitted by
the customer on site. The customer will
need to return any defective parts to
Dyson using the prepaid postage box
provided.
•
Any replaced parts must be returned
to Dyson or an administration fee will
be levied.
•
Please call the Dyson Helpline for
more information.
•
Any parts which are returned and
replaced by Dyson will become the
property of Dyson.
•
The replacement of any part of your
machine under warranty will not extend
the period of warranty.
•
This warranty provides benefits which
are additional to and do not affect
any statutory rights you may have as
a consumer.
What is not covered
Dyson Canada Limited shall not be liable for
costs, damages or repairs incurred as a result
of, due to, or from:
•
Purchases of machines from
unauthorized dealers.
•
Careless operation or handling, misuse,
abuse and/or lack of maintenance
or use not in accordance with the
Dyson manual.
•
Use of parts not assembled or installed
in accordance with the instructions
of Dyson.
•
Use of parts and accessories which are
not genuine Dyson components.
•
Faulty installation, or installation that
does not precisely follow the installation
instructions supplied by Dyson (except
where installed by Dyson).
•
Repairs or alterations carried out other
than in accordance with instructions
by Dyson.
•
Damage from external sources such as
transit, weather, electrical outages or
power surges.
•
Normal wear and tear (e.g. fuse, etc.).
•
Damage caused by cleaning which is
not in line with the instructions in the
Dyson manual. Do not use chemicals to
clean the machine.
•
Damage caused by water ingress due to
cleaning or treatment prohibited in the
Dyson manual.
•
Any electrical, flooding or structural
damage, or any loss of business or
revenue as a result of product failure.
If you are in any doubt as to what is
covered by your warranty, please
contact Dyson.
Warranty limitations and exclusions
•
Any implied warranties relating to your
machine including but not limited to
warranty of merchantability or warranty
of fitness for a particular purpose, are
limited to the duration of this warranty.
This limitation is not allowed by some
Provinces and/or Territories and so this
limitation may not apply to you.
•
Your remedy for breach of this warranty
is limited to the warranty service
described above.
•
Dyson Canada Limited will not be liable
for any consequential damages or
incidental damages you may incur in
connection with the purchase and use of
your machine.
•
This limited warranty gives you specific
legal rights. You may also have other
rights which vary by Province and/
or Territory.
•
This limited warranty is not transferable.
•
This limited warranty is only available
in Canada.
Important data protection information
When registering your Dyson machine:
•
You will need to provide us with basic
contact information to register your
machine and enable us to support
your warranty.
•
When you register, you will have the
opportunity to choose whether you
would like to receive communications
from us. If you opt-in to communications
from Dyson, we will send you details
of special offers and news of our
latest innovations.
•
We never sell your information to third
parties and only use information that
you share with us as defined by our
privacy policies which are available on
our website at privacy.dyson.com
