Software
Software update
It might be necessar y to update the TV software. You need a
computer and a USB memor y device to upload the software on
the TV. Use a USB memor y device with 256MB free space. Make
sure that write protection is switched off.
1. Start the update on TV.
To start the software update....
Press
MENU
key, select SETTING and press
OK
key. Select
Software Update (USB), press
OK
key to star t update the
software.
Identify the TV.
Inser t the USB memor y into one of the USB connections of
the TV. An identification file is written on the USB memor y
device.
Download the TV software.
Inser t the USB memor y into your computer.
On the USB memor y device, select locate file and check it
carefully. View the software name as below:
Model
：
Software name
32PHS4001 MSD3463_S_SN51_50.bin
32PHS4012 MSD3463_S.bin
32PHT4001 MSD3463_SN51_50.bin
42PFS4012 MSD3463_S_SN51_63.bin
43PFS4001 MSD3463_S_AS358_70.bin
43PFT4001 MSD3463_AS358_70.bin
49PFS4001 MSD3463_AS358_35.bin
49PFT4001 MSD3463_AS358_35.bin
50PFS4012 MSD3463_S_AS358_60.bin
After download these files, and copy them onto the USB
memor y device. Do not place the file in a folder.
• Inser t the USB memor y device to the TV.
• Press
MENU
key to show Main menu, select SETTING and
press
OK
key to enter.
• Select Software Update (USB), press
OK
key and select YES,
the TV will upgrade software automatically.
• When the upgrade process is complete 100%, the TV will
automatically restar t the boot up .
Update the TV software
The update star ts automatically. The TV itself off for about a
minutes and then back on again, please wait.
Notice:
• Do not use the remote control.
• Do not remove the USB memor y device from the TV.
• Please keep the power stable during the upgrade software, if
it suddenly power off will damage for the TV.
Open source software
This television contains open source software. TP Vision
Europe B.V. hereby offers to deliver, upon request, a copy of the
complete corresponding source code for the copyrighted open
source software packages used in this product for which such
offer is requested by the respective licenses.
This offer is valid up to three years after product purchase to
anyone in receipt of this information. To obtain the source code,
please write in English to this email address
open.source@tpvision.com.
Open source license statement
Acknowledgements
and
License
Texts
for
any
open
source
software
used
in
this
Philips
TV
.
This
is
a
document
describing
the
distribution
of
the
source
code
used
on
the
Philips
TV
,
which
fall
either
under
the
GNU
General
Public
License
(
the
GPL
),
or
the
GNU
Lesser
General
Public
License
(
the
LGPL
),
or
any
other
open
source
license
.
Instructions
to
obtain
source
code
for
this
software
can
be
found
in
the
user
manual
.
PHILIPS
MAKES
NO
WARRANTIES
WHATSOEVER
,
EITHER
EXPRESS
OR
IMPLIED
,
INCLUDING
ANY
WARRANTIES
OF
MERCHANTABILITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE
,
REGARDING
THIS
SOFTWARE
.
Philips
offers
no
suppor t
for
this
software
.
The
preceding
does
not
affect
your
warranties
and
statutor y
rights
regarding
any
Philips
product
(
s
)
you
purchased
.
It
only
applies
to
this
source
code
made
available
to
you
.
This
television
contains
open
source
software
.
TP
Vision
Europe
B
.
V
.
hereby
offers
to
deliver
,
upon
request
,
a
copy
of
the
complete
corresponding
source
code
for
the
copyrighted
open
source
software
packages
used
in
this
product
for
which
such
offer
is
requested
by
the
respective
licenses
.
This
offer
is
valid
up
to
three
years
after
product purchase to anyone in receipt of this
information. To obtain the source code, please write in English to...
Intellectual Proper ty Dept.
TP Vision Europe B.V.
Prins Bernhardplein 200
1097 JB Amsterdam
20
Troubleshooting and
support
General issues
The TV cannot be switched on:
• Disconnect the power cable form the power outlet. Wait for
one minute before reconnecting it.
• Check that the power cable is securely connected.
The remote control is not working properly:
• Check that the remote batteries are correctly inser ted
according to the “+/-” orientation.
• Replace the remote control batteries if they are flat or weak.
• Clean the remote control and TV sensor lens.
The TV menu is in the wrong language:
• Change the TV menu to your preferred language.
When turning the TV on /off or to standby, you hear a creaking
sound from the TV chassis:
• No action is required. The creaking sound comes from the
normal expansion and contraction of the TV as it cools down and
warms up. This doesn’t impact its performance.
Channel issues
No digital channels found during the installation:
• See the technical specifications to make sure that your TV
suppor ts DVB-T or DVB-C in your countr y.
• Make sure that all cables are properly connected.
Previously installed channels do not appear in the channel list:
• Check that the correct channel list is selected.
Picture issues
The TV is on, but there is no picture:
• Check that the antenna is properly connected to the TV.
• Check that the correct device is selected as the TV source.
There is sound but no picture:
• Check that the picture settings are correctly set.
