If the system has a low confidence level of what was asked, it will
prompt you to try again or ask for help.
Note:
Even with Confirmation prompts turned OFF, you may be asked to
confirm certain settings occasionally.
Clarification through candidate lists
Candidate lists are created when the system has several possible options
of similar level of confidence as a result of your request. The system will
submit back to you as many as four possibilities for your clarification.
This may happen either with your phone book and/or music selections.
Example #1:
You want to call John Doe at home, so you say, “Call John Doe at home”.
If the system has a similar confidence level for a few items, it may
respond with:
•
(initial tone) “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone to
call Jane Doe at home.” (listen tone)
Example #2:
You want to listen to a certain artist, so you say, “Play Artist John”. If the
system has a similar confidence level for two possible options, it may
respond with:
•
(initial tone) “Say 1 after the tone to play John Doe. Say 2 after the
tone to play Johnny Doe.” (listen tone)
2009 SYNC/MGM
(mgm)
Supplement, 3rd Printing
USA
(fus)
Introduction
7
See
End User License Agreement
at the end of this book
