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HEM-7224-ARU_A_M01_111025.pdf

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Thank you for purchasing the OMRON M5 Comfort Automatic Blood Pressure 
Monitor.

The OMRON M5 Comfort is a compact, fully automatic blood pressure monitor, 
operating on the oscillometric principle. It measures your blood pressure and 
pulse rate simply and quickly. For comfortable controlled inflation without the 
need of pressure pre-setting or re-inflation the device uses its advanced 
“IntelliSense” technology.

Intended Use
This product is designed to measure the blood pressure and pulse rate of 
people within the range of the designated arm cuff, following the instructions in 
this instruction manual.
It is mainly designed for general household use. Please read the Important 
Safety Information in this instruction manual before using the unit.

Please read this instruction manual thoroughly before using the unit.
Please keep for future reference.
For specific information about your own blood pressure, CONSULT YOUR 
DOCTOR.

Consult your doctor prior to using in pregnancy or if diagnosed with arrhythmia 
or arteriosclerosis.
Please read this section carefully before using the unit.

Warning:   

• Indicates a potentially hazardous situation which, if not avoided, could result 

in death or serious injury.

(General Usage)

• Always consult your doctor. Self-diagnosis of measurement results and 

self-treatment are dangerous.

• People with severe blood flow problems, or blood disorders, should consult a 

doctor before using the unit, as cuff inflation can cause internal bleeding.

(AC Adapter Usage) 

• 

Never plug in or unplug the power cord from the electric outlet with wet 

hands.

(Battery Usage)

• If battery fluid should get in your eyes, immediately rinse with plenty of clean 

water. Consult a doctor immediately.

Caution: 

• Indicates a potentially hazardous situation which, if not avoided, may result in 

minor or moderate injury to the user or patient or damage to the equipment or 
other property.

(General Usage)

• Do not leave the unit unattended with infants or persons who cannot express 

their consent.

• Do not use the unit for any purpose other than measuring blood pressure.
• Use only the approved arm cuff for this unit. Use of other arm cuffs may result 

in incorrect measurement results.

• Make sure that the air tube is not wrapped around other parts of your body 

when taking measurements. This could result in injury when the air pressure 
in the air tube is increased.

• Do not leave the cuff wrapped on the arm if taking measurements during the 

night. This could result in injury.

• Do not use a mobile phone or other devices that emit electromagnetic fields, 

near the unit. This may result in incorrect operation of the unit.

• Do not operate the unit in a moving vehicle (car, airplane).
• To inflate the cuff manually, refer to Section 3.3. If the cuff is over inflated, it 

can cause internal bleeding.

(AC Adapter Usage) 

• Use only the original AC adapter designed for this unit. Use of unsupported 

adapters may damage and/or may be hazardous to the unit.

• Plug the AC adapter into the appropriate voltage outlet. Do not use a 

multiple-tap. 

• Do not use the AC adapter if the unit or the power cord is damaged. Turn off 

the power and unplug the power cord immediately.

(Battery Usage)

• If battery fluid should get on your skin or clothing, immediately rinse with 

plenty of clean water.

• Use only four “AA” alkaline or manganese batteries with this unit. Do not use 

other types of batteries.

• Do not insert the batteries with their polarities incorrectly aligned.
• Replace old batteries with new ones immediately. Replace all four batteries at 

the same time.

• Remove the batteries if the unit will not be used for three months or more.
• Do not use new and used batteries together.

General Precautions

• Do not apply strong shocks and vibrations to or drop the unit and arm cuff.
• Do not take measurements after bathing, drinking alcohol or caffeine, 

smoking, exercising or eating.

• Do not forcibly bend the arm cuff or bend the air tube excessively.
• When removing the air tube, pull on the air plug at the connection with the 

main unit not the tube itself.

• Do not inflate the arm cuff when it is not wrapped around your arm.
• Read and follow the “Important information regarding Electro Magnetic 

Compatibility (EMC)” in the Technical Data Section.

• Read and follow the “Correct Disposal of This Product” in the Technical Data 

Section when disposing of the device and any used accessories or optional 
parts.

Important Safety Information

Note: Subject to technical modification without prior notice. 

Important information regarding Electro Magnetic Compatibility (EMC)

With the increased number of electronic devices such as PC’s and mobile 
(cellular) telephones, medical devices in use may be susceptible to 
electromagnetic interference from other devices. Electromagnetic interference 
may result in incorrect operation of the medical device and create a potentially 
unsafe situation.
Medical devices should also not interfere with other devices.

In order to regulate the requirements for EMC (Electro Magnetic Compatibility) 
with the aim to prevent unsafe product situations, the EN60601-1-2:2007 
standard has been implemented. This standard defines the levels of immunity to 
electromagnetic interferences as well as maximum levels of electromagnetic 
emissions for medical devices.

This medical device manufactured by OMRON HEALTHCARE conforms to this 
EN60601-1-2:2007 standard for both immunity and emissions.
Nevertheless, special precautions need to be observed:
• Do not use mobile (cellular) telephones and other devices, which generate 

strong electrical or electromagnetic fields, near the medical device. This may 
result in incorrect operation of the unit and create a potentially unsafe situation. 
Recommendation is to keep a minimum distance of 7 m. Verify correct operation 
of the device in case the distance is shorter.

Further documentation in accordance with EN60601-1-2:2007 is available at OMRON 
HEALTHCARE EUROPE at the address mentioned in this instruction manual.
Documentation is also available at www.omron-healthcare.com.

This marking shown on the product or its literature, indicates that it 
should not be disposed of, with other household wastes at the end 
of its working life. To prevent possible harm to the environment or 
human health from uncontrolled waste disposal, please separate 
this product from other types of wastes and recycle it responsibly to 
promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this 
product, or their local government office, for details of where and how they can 
return this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions 
of the purchase contract. This product should not be mixed with other commercial 
wastes for disposal. 

Correct Disposal of This Product 
(Waste Electrical & Electronic Equipment)

Made in China

12E1291

Introduction

1.   Overview

Main unit: 

Arm cuff: 

O. Date/Time display
P.  User ID symbol (A/B)
Q. Systolic blood pressure
R. Diastolic blood pressure
S. Heartbeat symbol

(Flashes during measurement)

T.  Battery low symbol
U.  Average value symbol
V. Memory symbol

2.2   Installing/Replacing the Batteries

2.1   Using the AC Adapter

2.   Preparation

1.

2.

Remove the battery cover.

2.3   Setting the Date and Time

1.

Press the      button.

2.

Set the monitor to the correct date and time before 
taking a measurement for the first time.

3.

Press the O/I START button to store the setting.

Notes:
• If the batteries have been removed for 30 seconds or more, the date 

and time setting will need to be reset.

• If the date and time are not set, “-:--” appears during or after 

measurement.

Insert four “AA” batteries 
as indicated in the battery 
compartment and then 
replace the battery cover.

Notes:
• If the battery low symbol (     ) appears on the display, turn the unit off 

then replace all batteries at the same time.

• The measurement values continue to be stored in memory even after 

the batteries are replaced.

Disposal of used batteries should be carried out in accordance with the 
national regulations for the disposal of batteries.

4.   Troubleshooting and Maintenance

This criteria is for home blood pressure measurement.

Systolic Blood Pressure 

Above 135 mmHg 

Diastolic Blood Pressure 

Above 85 mmHg

6.   Technical Data

5.   Optional Parts

4.1   The Icons and Error Messages

Blink 

Lit 

4.2   Troubleshooting

4.3   Maintenance

Problem

3.4   Using the Memory Function

Calibration and Service

To protect your unit from damage, please observe the following:

Cause

Remedy

To View the Average Value

To View the Readings Stored in Memory

To Delete All the Values Stored in Memory

• Do not subject the main unit and the cuff to extreme 

temperatures, humidity, moisture or direct sunlight.

• Do not fold the cuff or tubing tightly.
• Do not disassemble the unit.
• Do not subject the unit to strong shocks or vibrations 

(for example, dropping the unit on the floor).

• Do not use volatile liquids to clean the main unit.
• Do not wash the arm cuff or immerse it in water.
• Do not use petrol, thinners or similar solvents to clean 

the arm cuff.

• Do not carry out repairs of any kind yourself. If a defect 

occurs, consult your OMRON retail outlet or distributor 
as mentioned on the packaging.

• The accuracy of this blood pressure monitor has been 

carefully tested and is designed for a long service life.

• It is generally recommended to have the unit inspected 

every two years to ensure correct functioning and 
accuracy. Please consult your authorised OMRON 
dealer or the OMRON Customer Service at the address 
given on the packaging or attached literature. 

• The unit should be cleaned with a soft, dry cloth.
• Use a soft, moistened cloth and soap to clean the arm 

cuff.

Automatic Blood Pressure Monitor
OMRON M5 Comfort (HEM-7224-ARU)
LCD Digital Display
Oscillometric method
Pressure: 0 to 299 mmHg 
Pulse: 40 to 180/min.
Pressure: ±3 mmHg
Pulse: ±5% of display reading
Fuzzy-logic controlled by electric pump
Automatic pressure release valve
90 Measurements with date and time for each user 
(A and B)
DC6V      4W
4 “AA” batteries 1.5V or AC adapter 
(

Adapter S-9515336-9

INPUT AC100-240V 50/60 Hz 0.12A)
Capacity of new alkaline batteries is approx. 
900 measurements

        = Type B           

Internally powered ME equipment 
(When using only the batteries)

        = Class 

II

 ME equipment 

           (AC adapter)
+10°C to +40°C / Maximum: 30 to 85% RH

-20°C to +60°C / Maximum: 10 to 95% RH / 700-1060hPa

Approximately 380g without batteries
Approximately 210g
Approximately 123 (w) mm × 85 (h) mm × 158 (l) mm
Approximately 152 mm x 600 mm 
(Cuff: arm circumference 22 to 42 cm)
Nylon and polyester
Main unit, cuff, instruction manual, quick guide, 
storage case, AC adapter, battery set, guarantee 
card, blood pressure pass

Storage case: 

3.

Remove the arm cuff.

4.

Press the O/I START button to turn the monitor off.
The monitor automatically stores the measurement in its 
memory.
It will automatically turn off after 2 minutes.

2.

Press the Memory button.

1.

Select your USER ID (A/B).

1.

Press the    button, while the average value is displayed.

The monitor automatically stores the result up to 90 sets for each user 
(A and B). It can also calculate an average reading based on the 
measurements from the last three readings taken within 10 minutes. If 
there are only two readings in memory for that period, the average will 
be based on two readings. If there is one reading in memory for that 
period, the average will be based on one reading.
Notes:
• If the memory is full, the monitor will delete the oldest readings.
• When viewing the reading taken without setting the date and time, 

“-:--” is displayed instead of the date and time.

The Memory number appears 
for a second before the pulse 
rate is displayed. The newest 
set is numbered “1”.

2.

Press the    or    button to view the readings stored in 
memory. 

    

 : To the older readings

    

 : To the more recent readings

Note:  You cannot partially delete values stored in the memory.
 

All values for the user you select will be deleted.

Note:  The irregular heartbeat symbol (    ) may also be displayed with error 

messages.

The values stored in the memory are deleted by USER ID.
When the memory symbol (    ) appears, first press the Memory 
button. Then while holding it down, press the O/I START button 
simultaneously for about 2 - 3 seconds.

Self-diagnosis of measured results and treatment are dangerous. 
Please follow the instructions of your doctor.

Warning:

• Recent research suggests that the following 

values can be used as a guide to high blood 
pressure for measurements taken at home.

Important:

Irregular heartbeats are 
detected.

The batteries are low.

The batteries are 
exhausted. 

Air plug disconnected.

Cuff over inflated.

The arm cuff was inflated 
above 299 mmHg 
when inflating the cuff 
manually.

Movement during 
measurement.

Clothing is interfering with 
the arm cuff.

Device error.

Remove the arm cuff. Wait 
2 - 3 minutes and then take 
another measurement. 
Repeat the steps in section 
3.3. If this error continues to 
appear, contact your doctor.

Movement during 
measurement.

Cuff is not applied correctly.

Carefully read and repeat 
the steps in section 3.3.

Apply the arm cuff correctly. 
Refer to section 3.1.

The reading is 
extremely low (or 
high).

Arm cuff deflates too 
soon.

Arm cuff pressure 
does not rise.

Cannot measure or 
readings are too low 
or too high.

Arm cuff not applied 
correctly.

Movement or talking 
during measurement.

Clothing is interfering 
with the arm cuff.

The air tube is not 
securely connected 
into the main unit.

Air is leaking from the 
arm cuff.

The arm cuff is loose.

The arm cuff has not 
been inflated 
sufficiently.

Apply the arm cuff 
correctly. 
Refer to section 3.1.

Remain still and do not 
talk during 
measurement.
Refer to section 3.3.

Remove any clothing 
interfering with the arm 
cuff.
Refer to section 3.1.

Make sure that the air 
tube is connected 
securely. 
Refer to section 3.1.

Replace the arm cuff 
with a new one. 
Refer to Chapter 5.

Apply the cuff correctly 
so that it is firmly 
wrapped around the arm. 
Refer to section 3.1.

Inflate the cuff so that it 
is 30 to 40 mmHg above 
your previous 
measurement result.
Refer to section 3.3.

You should replace them 
with new ones ahead of 
time.
Refer to section 2.2.

You should replace them 
with new ones at once.
Refer to section 2.2.

Insert the plug securely.
Refer to section 3.1.

Arm cuff not applied 
correctly.

Apply the arm cuff correctly.
Refer to section 3.1.

Air is leaking from the arm 
cuff.

Replace the cuff with the 
new one.
Refer to Chapter 5.

Repeat measurement. 
Remain still and do not talk 
during measurement.
Refer to section 3.3.

If “E2” appears repeatedly, 
inflate the cuff manually 
until it is 30 to 40 mmHg 
above your previous 
measurement result.
Refer to section 3.3.

Do not inflate the cuff above 
299 mmHg.
Refer to section 3.3.

Repeat measurement. 
Remain still and do not talk 
during measurement.
Refer to section 3.3.

Remove any clothing 
interfering with the arm cuff.
Refer to section 3.1.

Contact your OMRON retail 
outlet or distributor.

Cause

Remedy

Error Display

1.

Unplug the air tube from the air jack.

2.

Gently fold the air tube into the arm cuff.

4.4   Storage

Keep the unit in its storage case when not in use.

Note:
Do not bend the air tube excessively. 

3.

Do not store the unit in the following situations:
• If the unit is wet.
• Locations exposed to extreme temperatures, 

humidity, direct sunlight, dust or corrosive vapours.

• Locations exposed to vibrations, shocks or where it will be at an 

angle.

Place the arm cuff and main unit in the 
storage case.

Product Description
Model
Display
Measurement Method
Measurement Range

Accuracy

Inflation
Deflation
Memory

Rating
Power Source

Battery Life

Applied Part

Protection Against 
Electric Shock

Operating 
temperature/ Humidity
Storage temperature/ 
Humidity
Console Weight
Cuff Weight
Outer Dimensions
Cuff Dimensions

Cuff Material
Package Content

• This device fulfils the provisions of EC directive 93/42/EEC (Medical Device 

Directive). 

• This blood pressure monitor is designed according to the European Standard 

EN1060, Non-invasive sphygmomanometers Part 1: General Requirements 
and Part 3: Supplementary requirements for electromechanical blood 
pressure measuring systems.

• This OMRON product is produced under the strict quality system of OMRON 

HEALTHCARE Co. Ltd., Japan. The Core component for OMRON blood 
pressure monitors, which is the Pressure Sensor, is produced in Japan

.

Problem

Cause

Remedy

• Press the O/I START button and repeat 

measurement.

• If the problem continues, try replacing the 

batteries with new ones.

If this still does not solve the problem, contact 
your OMRON retail outlet or distributor.

Nothing happens 
when you press the 
buttons.

Other problems.

The batteries are 
empty.

The batteries have 
been inserted 
incorrectly.

Replace the batteries 
with new ones.
Refer to section 2.2.

Insert the batteries with 
the correct (+/-) polarity.
Refer to section 2.2.

Automatic Blood 

Pressure Monitor

Model M5 Comfort

Instruction Manual

A. Display
B. Memory button
C.  O/I START (    ) button
D.  Up/Down (          ) buttons
E.  USER ID Selection Switch 

(A/B)

F.  Date/Time setting (    ) button
G. Air jack
H. Battery compartment
I. AC 

adapter 

jack

J. Blue Strip
K. Air tube
L. Air plug
M. Grip
N.  Arm Cuff (Arm circumference 

22-42cm)

W. Irregular heartbeat symbol
X. Movement error symbol
Y.  Blood pressure level indicator
Z. Deflation symbol
AA. Cuff wrapping guide
AB. Pulse display and Memory 

number

Push     or     buttons to 
change.

Push the      button to confirm.
Next setting appears.

1)

2)

Year

Month

Day

Hour

Minute

• Your blood pressure monitor includes an irregular 

heartbeat feature. Irregular heartbeats can influence 
the results of the measurement. The irregular 
heartbeat algorithm automatically determines if the 
measurement is usable or needs to be repeated. If the 
measurement results are affected by irregular 
heartbeats but the result is valid, the result is shown 
together with the irregular heartbeat symbol (    ). If the 
irregular heartbeats cause the measurement to be 
invalid, no result is shown. If the irregular heartbeat 
symbol (    ) is shown after you have taken a measurement, repeat 
the measurement. If the irregular heartbeat symbol (    ) is shown 
frequently, please make your doctor aware of it.

• If you move during measurement,  the movement error 

symbol (    ) will appear on the display. Keep still and 
repeat the measurement.

Display: 

Manufacturer

OMRON HEALTHCARE Co., Ltd.

53, Kunotsubo, Terado-cho, Muko, Kyoto, 
617-0002 JAPAN

OMRON HEALTHCARE EUROPE B.V.

Scorpius 33, 2132 LR Hoofddorp
THE NETHERLANDS
www.omron-healthcare.com

ComplectService Ltd.

13-14 building, 26 B. Tishinskiy per.,
Moscow 123557, RUSSIA
www.csmedica.ru

EU-representative

OMRON (DALIAN) CO., LTD.

Dalian, CHINA

Production Facility

Exclusive
distributor in
Russia & importer

IM-HEM-7224-ARU-02-06/2012

5334164-5B

Alternating 
date/time 
display

The bottom edge of the cuff should be 1 to 2 cm above the elbow. 
Marker (arrow under tube) is centred on the middle of your inner 
arm. Close the fabric fastener FIRMLY.

1.

Insert the air plug into the air jack.

2.

Hold the grip on the cuff securely 
with your hand.

3.

Apply the cuff to your upper arm.

3.3   Taking a Reading

Notes:
• When you take a measurement on the right 

arm, air tube will be at the side of your 
elbow. Be careful not to rest your arm on 
the air tube.

Notes:
• To cancel a measurement, press the O/I START button to turn the unit 

off and to release the air in the arm cuff.

• Remain still while taking a measurement.
The monitor is designed to take measurements and store the 

measurement value in the memory for two people using USER ID A 
and USER ID B.

 Select your USER ID (A/B).

3.2   How to Sit Correctly

To take a measurement, you need to be 
relaxed and comfortably seated, under 
comfortable room temperature. No 
bathing, drinking alcohol or caffeine, 
smoking, exercising or eating 30 minutes 
before taking a measurement.

• Sit on a chair with your feet flat on the floor.
• Sit upright with your back straight.
• The cuff should be at the same level as your 

heart.

1 to 2 cm

• The blood pressure can differ between the right arm and the left arm, 

and therefore also the measured blood pressure values can be 
different. OMRON recommends to always use the same arm for 
measurement. If the values between the two arms differ substantially, 
please check with your physician which arm to use for your 
measurement.

1.

If your systolic pressure is more than 
220 mmHg

After the cuff starts to inflate, press and hold the O/I START 
button until the monitor inflates 30 to 40 mmHg higher than 
your expected systolic pressure.

Notes:
• The monitor will not inflate above 299mmHg.
• Do not apply more pressure than necessary.

Cuff Wrapping Guide

Cuff Wrapping Guide

The Cuff Wrapping Guide is a unique feature that indicates if the 
cuff is not wrapped tightly enough around the arm. Even when 
the

        

is displayed, a blood pressure reading will be taken.

Note:  This reading is 

NOT

 reliable due to the incorrect wrapping of the 

cuff. Please wrap the cuff again, taking care to wrap it correctly 
and take the measurement again. When the        is displayed, the 
cuff is correctly wrapped tightly enough on the arm and the 
reading is accurate and reliable.

Note:  Wait 2 - 3 minutes before taking another blood pressure 

measurement. Waiting between readings allows the arteries to 
return to the condition prior to taking the blood pressure 
measurement.

Note:  If there are no measurements results 

stored in the memory, the screen to the 
right is displayed.

3.   Using the Unit

3.1   Applying the Arm Cuff

Remove tight-fitting clothing or tight rolled up sleeve from your 
upper arm.
Do not place the cuff over thick clothes.

2.

Press the O/I START button.

AC Adapter S:

1.

2.

Insert the AC adapter plug 
into the AC adapter jack on 
the rear side of the main 
unit.

Plug the AC adapter into an 
electrical outlet.

To disconnect the AC adapter, unplug the AC adapter from the 
electrical outlet first and then remove the AC adapter plug from the 
main unit.

START

INFLATE

END

COMPLETE

DEFLATE

N

J

L

M

K

AC Adapter S

Adapter S-9515336-9

Arm Cuff

Arm circumference 
22 - 42 cm 

Comfort cuff-9956685-4

12

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