Phoenix Body Fat Scale Manual
Low Batteries & bad battery connections are the #1 cause of scale malfunction and inaccuracy! We
test all of our scale returns from consumers. Fully 60% of consumer returns are battery related
problems. This sounds silly but it's true! A scale will perform slowly, or read inaccurately when it has
low batteries. Please replace the batteries often (and only use good quality batteries). We include
good quality batteries with all of our scales but batteries can run low in storage. If your scale simply
won't turn on while on Battery power, this is often caused by loose battery connections. Battery
prongs (terminals) are made of metal. They must be making good contact with your batteries in order
for the scale to power on. You can use a paperclip to slightly bend the battery prongs to make them
have a better connection. Also some poorly designed batteries have recessed or partially obstructed
battery terminals. This may cause your prongs to be touching the plastic housing of the battery
instead of the metal battery terminal.
ERR codes: If your XL consistently shows ERR3, ERR4 or any other ERR code, this means the sensor
or circuitry has been damaged by water or shock. It is not possible for you to resolve this damage
without sending the scale in for repair. If this was not caused by an accident or abuse (ie dropping the
scale in a tub of water, getting the scale excessively wet, etc..) then please send the scale in for
warranty repair
GETTING ACCURATE
READINGS
To get the most accurate readings:
-Be sure there are no sources of interference
*Such as Cell or Cordless phones, etc..
-Be sure you are barefoot
(otherwise the body fat function won’t work).
- Be sure both feet touch the electrodes
on the measuring platform firmly
- Stand erect on the platform and remain perfectly still
- Try to wait about three hours after waking, eating,
or hard exercise before taking measurements.
